Avicus Archive

[Help] Account Compromised by rememes April 18, 2017 at 12:04 PM UTC

So recently my Minecraft account has been used by another person, And I'm not sure what I can do about it.

The person has changed the account email, meaning I can't log in to change password anymore.

I was able to log in earlier, but was kicked off when the other person logged on.

I don't know how he/she got in, as I added security questions.

If anyone knows how I can get the person out of my account, please halp.

AtditC April 18, 2017 at 1:04 PM UTC

https://help.mojang.com/customer/en/portal/articles/361483-my-account-was-stolen

>If you are not getting password reset emails within a few minutes, or you are sure that your account was compromised, locate your transaction ID or gift code and contact customer support. 

shadowolfyt April 18, 2017 at 3:04 PM UTC

From when has this been happening?
I saw you playing just a few hours ago.

I totally recommend doing what Atdit suggested.
They should get back to you in 24-48 hours
Due to your account being compromised I have banned your account so said person cannot log in.

RATTLEWARRIOR April 18, 2017 at 3:04 PM UTC

ask 4 refund get new account

shadowolfyt April 18, 2017 at 4:04 PM UTC

ask 4 refund get new account
But why, that's silly

ArmamentHaki April 18, 2017 at 4:04 PM UTC

alike the thread












pls no ban
whats wrong about asking for help

RATTLEWARRIOR April 18, 2017 at 4:04 PM UTC

whats wrong about asking for help
everything

SnowGolemKirby April 18, 2017 at 9:04 PM UTC

While I don't have any help for this right now, I do recommend changing passwords and such for everything else you had and/or currently have connected to MineCraft account so as to prevent those from getting compromised as well.