Avicus Archive

Can i get help? IF STAFF READ by Mining_Monkey March 9, 2015 at 1:03 AM UTC

I bought a animal pack for 15$ or 10$ and then you took them away can i get a rank upgrade? or my money back plz let me know. 
username Maughana
rank gold

vladthegreat100 March 9, 2015 at 1:03 AM UTC

Just a question? How did the staff take it away? Just a question, not trying to be rude or anything :)

kycrafft March 9, 2015 at 1:03 AM UTC

How did the staff take them away?

MidnightBeats March 9, 2015 at 2:03 AM UTC

Hi.

So, in order for you to justify that we "took" away your animal pack, we need a proof of purchase sent to the senior staff. Otherwise, you have no evidence to prove that we took away your perks... Sorry!

Why ask for a rank upgrade? $10 or $15 is not enough for a emerald upgrade, and we don't refund with those kinds of perks.

Also, we don't refund ranks/kits/packs, sorry to say.

RightSide March 9, 2015 at 6:03 AM UTC

Do you have prove of payment or prove of evidence the staff taken away your animal packs ? Not that we don't believe you just need the in order to refund purchases then after that email support Avicus and maybe they can help more there than posting it on here ! :)

Howsie March 9, 2015 at 7:03 AM UTC

Hi there

You should email [email protected] with your query, there is no one other then them that'll help you with your claim.

Glitchaye March 9, 2015 at 12:03 PM UTC

I think the pets are broken or something, not sure. .-.

Jerseys March 9, 2015 at 12:03 PM UTC

YOU CAN GET PETS??????????