I really need help!
by
Infivix
August 6, 2014 at 2:08 AM UTC
A week and a half ago, I bought the Gold subscription, and today, I decided to buy the one time Emerald rank. Well what happened was my Gold disappeared.. and the Emerald never came. So now I have no rank and the rank I bought never came through! I tried talking to some staff but they were busy, I also E-Mailed the support email. Mods I hope you can get this fixed!
Try contacting AviGill, Howise, or any Senior staff member on Skype.
They may take a while to answer, depending on how busy they are, so you may have to try re-sending another email to [email protected] if you do not receive a reply within a week.
Make sure that you have the proof of your purchase.
Try contacting AviGill, Howise, or any Senior staff member on Skype.
They may take a while to answer, depending on how busy they are, so you may have to try re-sending another email to [email protected] if you do not receive a reply within a week.
Make sure that you have the proof of your purchase.
I just sent a second email emphasizing the proof of purchase... Thanks Porky!
I just sent a second email emphasizing the proof of purchase... Thanks Porky!
You could also do a Skype call and share screens with a sr mod, that what I did with Nolan to get my diamond as it was glitched.
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