Discussion #2 - Staff Efficiency by Howsie July 28, 2014 at 1:07 PM UTC
Hello everyone!Our last discussion was very successful and therefore I'd like to begin another one on a topic which might have stronger opinions.
Today we will be discussing:-
What do you feel could be improved upon in relation to the Avicus Network staff team?
Please note that you are NOT ALLOWED to mention any names of staff members in this discussion.
You are also not allowed to be abusive towards an individual or group in accordance with The Avicus Network rules - http://avicus.net/rules
hallomj July 28, 2014 at 1:07 PM UTC
Ahhhhh.......just 1 thing because all the staff are completly awesome :DJust( I don;t know how to actually explain that :P)...the Jr Mods are sometimes so happy so they got it, So they are doing they work "too good". I'm not saying it's all of them, some of them.
I mean, they are warning all the time, and i think so it will be better, if some of them, who not doing that, will warn on the chat before that.
Like :
player: I BROKE THE MONUMENT
Jr mod:/warn player caps
I think they should warn in the chat before that like:
Player: I BROKE THE MONUMENT
Jr Mod: Player
Player: what?
Jr Mod: Watch the caps!
After chat warning, in another time he will do that, /warn. 2 or 3 warns- Kick.
That's my opinion.....Thank's howsie for making this Discussion.
Notalgicular July 28, 2014 at 1:07 PM UTC
Not mentioning any names, some mods ignore reports where people have reported "regulars" as they assume its not true.DaGoldBrick July 28, 2014 at 1:07 PM UTC
The ability to actually tell hacks apart from good players.To not be 100% bias towards friends/donors.
Howsie July 28, 2014 at 1:07 PM UTC
Not mentioning any names, some mods ignore reports where people have reported "regulars" as they assume its not true.
Porkyyy July 28, 2014 at 1:07 PM UTC
Right now, I believe that the staff is quite efficient in what they are doing, considering that they punish players accordingly to what they have done.Because Avicus now has some new mods, the community will be much more clean and fun, but to further prevent hackers and rule breakers from continuing what they are doing, perhaps there could be a few more new moderators.
The staff members give appropriate punishments, are friendly both in-game, on the forums, and on Teamspeak 3, which makes players feel like they are part of a great community.
What I would like to see improve is temp-ban duration. What I mean by this, is that some moderators temp-ban a player for 2 weeks (as an example) for breaking a certain rule. However, some other moderators feel that the player deserves more a punishment, so they temp-ban them for 4 weeks.
What I am trying to say, is that perhaps there could be an approximate time-length set for certain rules broken, which would make players relaxed that everyone receives the same punishment and nobody is "favored" over anybody (not that the moderators are biased).
In reality, the moderators do give very similar temp-ban lengths, which is not a problem, but this issue is very minor, and does not affect many people.
This is just something I thought of because I saw some people complaining about it.
Thank you,
-Porky.
Howsie July 28, 2014 at 1:07 PM UTC
Right now, I believe that the staff is quite efficient in what they are doing, considering that they punish players accordingly to what they have done.
Because Avicus now has some new mods, the community will be much more clean and fun, but to further prevent hackers and rule breakers from continuing what they are doing, perhaps there could be a few more new moderators.
The staff members give appropriate punishments, are friendly both in-game, on the forums, and on Teamspeak 3, which makes players feel like they are part of a great community.
What I would like to see improve is temp-ban duration. What I mean by this, is that some moderators temp-ban a player for 2 weeks (as an example) for breaking a certain rule. However, some other moderators feel that the player deserves more a punishment, so they temp-ban them for 4 weeks.
What I am trying to say, is that perhaps there could be an approximate time-length set for certain rules broken, which would make players relaxed that everyone receives the same punishment and nobody is "favored" over anybody (not that the moderators are biased).
In reality, the moderators do give very similar temp-ban lengths, which is not a problem, but this issue is very minor, and does not affect many people.
This is just something I thought of because I saw some people complaining about it.
Thank you,
-Porky.
Notalgicular July 28, 2014 at 1:07 PM UTC
Right now, I believe that the staff is quite efficient in what they are doing, considering that they punish players accordingly to what they have done.
Because Avicus now has some new mods, the community will be much more clean and fun, but to further prevent hackers and rule breakers from continuing what they are doing, perhaps there could be a few more new moderators.
The staff members give appropriate punishments, are friendly both in-game, on the forums, and on Teamspeak 3, which makes players feel like they are part of a great community.
What I would like to see improve is temp-ban duration. What I mean by this, is that some moderators temp-ban a player for 2 weeks (as an example) for breaking a certain rule. However, some other moderators feel that the player deserves more a punishment, so they temp-ban them for 4 weeks.
What I am trying to say, is that perhaps there could be an approximate time-length set for certain rules broken, which would make players relaxed that everyone receives the same punishment and nobody is "favored" over anybody (not that the moderators are biased).
In reality, the moderators do give very similar temp-ban lengths, which is not a problem, but this issue is very minor, and does not affect many people.
This is just something I thought of because I saw some people complaining about it.
Thank you,
-Porky.
Another one could ban someone for "Team Grief" for 3 weeks.
Even though they were both banned for the same thing, It might not be the same thing at all.
The first punishment could be for simply breaking a crafting table, but the second one could be for spamming tnt all over your base and destroying it all. You can't really tell from the punishment messages so there could be reasoning to the different times.
StewieFG July 28, 2014 at 1:07 PM UTC
Exactly what hallo said....watch my warns, staff are not warning in the chat before warning me...Some of them is warning after chat, some of them not :PArachadonic July 28, 2014 at 2:07 PM UTC
I think 100% a verbal warning needs to be given before any official punishment is handing out. It just makes sense to give people and opportunity to stop whatever it is they are doing as they might not have read the rules or something and may not be aware of the rules, particularly for new players. I mean the infractions on your profile are forever so that a pretty big deal and shouldnt be handed out like sweets imo.The staff team seem great although I have noticed and I thought this was so weird that this happens is when staff are in a game and someone tells them "Oh help I am being spawnkilled!!!" " Userxoxo is spawnkilling me!" everyone including the staff, from what I has seen, just goes "please use /report". Now I have several issues with this:
- If a person is being spawn killed repeatedly then they may not have a chance to fill in a /report as they are trying to survive.
- /report would let every staff member know of the issue which may cause more than one to have to leave their game and come to the match where there is already a mod or staff member.
- As I said there was already staff members (plural) in the match so dragging some more out of their games, in my opinion is just stupid. It takes them away from their game and leaves it temp unmoderated.
Overall a good staff team but I think that they need to improve on the areas mentioned. Sorry if this comes across as me having a go at y'all as I do think yous do a good job but there is always room for improvement!
Porkyyy July 28, 2014 at 2:07 PM UTC
1 moderator could ban someone for "Team Grief" for 1 weeks.
Another one could ban someone for "Team Grief" for 3 weeks.
Even though they were both banned for the same thing, It might not be the same thing at all.
The first punishment could be for simply breaking a crafting table, but the second one could be for spamming tnt all over your base and destroying it all. You can't really tell from the punishment messages so there could be reasoning to the different times.
By this, I mean that they are both doing the same thing, such as destroying crafting tables.
Notalgicular July 28, 2014 at 2:07 PM UTC
I understand what you are saying, but what I meant was the exact same type of griefing (in this case).
By this, I mean that they are both doing the same thing, such as destroying crafting tables.
Cezbla July 28, 2014 at 2:07 PM UTC
Staff not answering /report, I have stopped using /report in game and recorded or screen shot and posted in player reports so I really think that we need more staff members because we are not getting enough staff online at once to get all the reports! even though all of the staff are trying hard they are out numbered by the 400 500 people that play every day.hpux July 28, 2014 at 2:07 PM UTC
Staff not answering /report, I have stopped using /report in game and recorded or screen shot and posted in player reports so I really think that we need more staff members because we are not getting enough staff online at once to get all the reports! even though all of the staff are trying hard they are out numbered by the 400 500 people that play every day.
D00ZiE July 28, 2014 at 2:07 PM UTC
Actually it's quite the opposite. Most times 5 staff will go to one report, and then all the other reports that came in will be ignored. This is in fact a big issue.
Notalgicular July 28, 2014 at 2:07 PM UTC
It really is. Sometimes when a report comes in I will type something in staff chat like,"mine" or "I got it", but it can get lost :P
Mod1: got i
Mod2: Nah, its ok Im on it
Mod1: No, im there I'll get it.
Mod2: Im already there
Mod1: Ok you do
Mod2: Ok you can do it
Both leave the game.
*facepalm*
D00ZiE July 28, 2014 at 2:07 PM UTC
On another server, that once failed.
Mod1: got i
Mod2: Nah, its ok Im on it
Mod1: No, im there I'll get it.
Mod2: Im already there
Mod1: Ok you do
Mod2: Ok you can do it
Both leave the game.
*facepalm*
Kels July 28, 2014 at 2:07 PM UTC
There are no mod points, so there's no need to give out straight punishments for something simple as "hackusating". but if it's hacking, than please, i dont give a fuck who it is, regular or not, go check it out.GamblerTheGreat July 28, 2014 at 3:07 PM UTC
I think if it is a minor problem, players should get a warning instead of an immediate kick. If that doesn't work then a kick would me more reasonable.Joao_Victor July 28, 2014 at 3:07 PM UTC
Since it has been one month that I have been banned is it still possible to get unbanned
TortouseMincer July 28, 2014 at 3:07 PM UTC
Hey guys, so being a past staff member I have noticed quite a few things.I have noted a couple of things...
There are 4 (in general) type of staff members:
Lazy Staff Members
Normal Staff Members
Super ultra Staff Members
Inactive Staff Members
Builder Staff Members
Lazy Staff Members:
These are staff that are active, but don't do any reports. These staff members play games all day whilst enjoying the perks and occasionally will ban someone in their game if they are annoying them by hacking or something.
Normal Staff Members:
These are staff that are active, and do moderate but they also play games. I'd say I'd probably fall under this category and so do most other Staff. These staff do go on reports around half the time, and play games another half.
Super ultra Staff Members:
These staff moderate a TON! They are super amazing at reports and barely play. Eg. Jozzy, TheTNTDude, PeachyYas, Jake.
Inactive Staff Members:
They are inactive due to school or other irl issues.
Builder Staff Members:
These staff members spend WAY too much time on the Staff Builder server, often they do moderate but a lot of the time it isn't accomplishing much.
Now onto the staff in general.
We need more staff and for a better efficiency. We also need more admins for Funky as Avicus is very slow...
I feel that a tracking system of staff's kicks or bans should be put into place to evaluate some of the great staff that should be promoted eg. Apricot.
Now I also feel that the server loses peoples interest because updates take ages, I know this has been partly fixed by our awesome Map Developers but I feel that the whole server is just way too slow.
Updates? Slow.
Replies from staff? Slow.
I'd also like to make a suggestion.
Each Manager needs their own email account that we can contact them on.
For those of you who don't know Howsie and Gillette as well as Ivy are constantly harassed by people on Skype. Although I do think they should still reply to Avicus related messages instead of ignoring them.
Lastly I think becoming a staff member should take a lot less time. It takes AGES to find a response to your application, and then you get denied without a reason but I do think this will improve with more Senior Moderators.
In conclusion I feel that we need more staff for the server to run efficiently and more systems to manage staff.
Regards,
TortouseMuncher
Notalgicular July 28, 2014 at 3:07 PM UTC
Hey guys, so being a past staff member I have noticed quite a few things.
I have noted a couple of things...
There are 4 (in general) type of staff members:
Lazy Staff Members
Normal Staff Members
Super ultra Staff Members
Inactive Staff Members
Builder Staff Members
Lazy Staff Members:
These are staff that are active, but don't do any reports. These staff members play games all day whilst enjoying the perks and occasionally will ban someone in their game if they are annoying them by hacking or something.
Normal Staff Members:
These are staff that are active, and do moderate but they also play games. I'd say I'd probably fall under this category and so do most other Staff. These staff do go on reports around half the time, and play games another half.
Super ultra Staff Members:
These staff moderate a TON! They are super amazing at reports and barely play. Eg. Jozzy, TheTNTDude, PeachyYas, Jake.
Inactive Staff Members:
They are inactive due to school or other irl issues.
Builder Staff Members:
These staff members spend WAY too much time on the Staff Builder server, often they do moderate but a lot of the time it isn't accomplishing much.
Now onto the staff in general.
We need more staff and for a better efficiency. We also need more admins for Funky as Avicus is very slow...
I feel that a tracking system of staff's kicks or bans should be put into place to evaluate some of the great staff that should be promoted eg. Apricot.
Now I also feel that the server loses peoples interest because updates take ages, I know this has been partly fixed by our awesome Map Developers but I feel that the whole server is just way too slow.
Updates? Slow.
Replies from staff? Slow.
I'd also like to make a suggestion.
Each Manager needs their own email account that we can contact them on.
For those of you who don't know Howsie and Gillette as well as Ivy are constantly harassed by people on Skype. Although I do think they should still reply to Avicus related messages instead of ignoring them.
Lastly I think becoming a staff member should take a lot less time. It takes AGES to find a response to your application, and then you get denied without a reason but I do think this will improve with more Senior Moderators.
In conclusion I feel that we need more staff for the server to run efficiently and more systems to manage staff.
Regards,
TortouseMuncher
[14:17:09] Joshua Howse: I wanted that too It $10 a month per email though
Not happening
kycrafft July 28, 2014 at 3:07 PM UTC
I'm not calling myself one of the good regulars people mentioned many times in this thread but I would like it for staff maybe try to check out the reports on me if they can just clear up the hackusations with me having to report them.BoldAndBrash July 28, 2014 at 3:07 PM UTC
Well, I saw this one person in game say "PLEASE DONT HACkusate" then he said "oops sorry for the caps" but the mod still gave him a warning. I honestly HATE how some mods use warn whenever they can. I mean, i dont think its necessary to warn someone for having caps on for one message.Mooch24 July 28, 2014 at 3:07 PM UTC
Well, I saw this one person in game say "PLEASE DONT HACkusate" then he said "oops sorry for the caps" but the mod still gave him a warning. I honestly HATE how some mods use warn whenever they can. I mean, i dont think its necessary to warn someone for having caps on for one message.
Shoto_ July 28, 2014 at 3:07 PM UTC
Most are very efficient. I got team killed a LOT in the Walls, and I used /report before it was too late and I died, and like 4 staff members showed up.However, so many appear at one report and the other ones get ignored. I reported someone the other week or so (I have evidence so I'll report them again later, was lazy after uploading the video ._.) for kill aura/forcefield and no one came. :(
So maybe there should be a maximum of 2 mods at a report at a time, so not too many are at one report and the others get ignored.
Joao_Victor July 28, 2014 at 4:07 PM UTC
Don't know why you took down my previous post, it was 100% the truth and you know it :]
OmniDom July 28, 2014 at 4:07 PM UTC
The ability to actually tell hacks apart from good players.
To not be 100% bias towards friends/donors.
There are many talented players but also some obvious hardcore hacks (no names),
The mods are great, but being able to differentiate between good players and hackers would be really nice.
Dom
DaGoldBrick July 28, 2014 at 4:07 PM UTC
If you're going to call the staff team "retarded" then your post is going to be archived.
BoldAndBrash July 28, 2014 at 4:07 PM UTC
lol@Mooch thanks for the reply. Imo, i think the person shouldnt be given a warn punishment if it happens once. Unless, its this: HI GUYS I LIKE PLAYING NEBULA WITH MY OLDER BROTHER NAMED BOBBY!!! <- that should be a warn or kick. ESpecially
if the msg is spammed.
But the person who got punished said a very very small message in caps and even apologised. :c
Plutonium July 28, 2014 at 4:07 PM UTC
Don't deny it's the truth. I'll be surprised if you can find 3 mods who haven't banned me for some form of 'hacks' yet.
Joao_Victor July 28, 2014 at 4:07 PM UTC
Don't deny it's the truth. I'll be surprised if you can find 3 mods who haven't banned me for some form of 'hacks' yet.
D00ZiE July 28, 2014 at 4:07 PM UTC
lol
@Mooch thanks for the reply. Imo, i think the person shouldnt be given a warn punishment if it happens once. Unless, its this: HI GUYS I LIKE PLAYING NEBULA WITH MY OLDER BROTHER NAMED BOBBY!!! <- that should be a warn or kick. ESpecially
if the msg is spammed.
But the person who got punished said a very very small message in caps and even apologised. :c
DaGoldBrick July 28, 2014 at 4:07 PM UTC
I never said that, I archived your post because you were clearly being disrespectful.
PsychoStoner July 28, 2014 at 4:07 PM UTC
Staff seems fine too me :DJoao_Victor July 28, 2014 at 4:07 PM UTC
Also clearly telling the truth.
DaGoldBrick July 28, 2014 at 4:07 PM UTC
I don't care if it was "telling the truth" or not, if you're going to flame here, then it will be archived.
BoldAndBrash July 28, 2014 at 4:07 PM UTC
So be it then, that's a pretty big threat. I'm not flaming, i'm showing the flaws in the mods, which most people think to seem is none. Just to be clear, because I can actually keep my crosshair on my opponent, does not mean i'm aimbotting kkkkkk?
DaGoldBrick July 28, 2014 at 4:07 PM UTC
You arent showing flaws. You're disrespecting
Do you really think a mod is going to give the slightest fuck about proof? They'll just disregard it because they're defending their friend.
PsychoStoner July 28, 2014 at 4:07 PM UTC
@DaGoldBrickI don't know why mods get butt hurt, mods also sh*t talk about players so I really don't think its fare that your post was archived. I respect mods but holy they want to be viewed as GODS.
BoldAndBrash July 28, 2014 at 4:07 PM UTC
Who are you again?
Do you really think a mod is going to give the slightest fuck about proof? They'll just disregard it because they're defending their friend.
Notalgicular July 28, 2014 at 4:07 PM UTC
@DaGoldBrick
I don't know why mods get butt hurt, mods also sh*t talk about players so I really don't think its fare that your post was archived. I respect mods but holy they want to be viewed as GODS.
DaGoldBrick July 28, 2014 at 4:07 PM UTC
Im that guy who doesn't hate on people who make mistakes. And your comments are gonna start a flamewar
Taking it to the extreme, but that's your logic.
MLGtino July 28, 2014 at 4:07 PM UTC
Staff seems fine too me :D
Always looking to improve ^.^
Epicraft321 July 28, 2014 at 4:07 PM UTC
Ahhhhh.......just 1 thing because all the staff are completly awesome :D
Just( I don;t know how to actually explain that :P)...the Jr Mods are sometimes so happy so they got it, So they are doing they work "too good". I'm not saying it's all of them, some of them.
I mean, they are warning all the time, and i think so it will be better, if some of them, who not doing that, will warn on the chat before that.
Like :
player: I BROKE THE MONUMENT
Jr mod:/warn player caps
I think they should warn in the chat before that like:
Player: I BROKE THE MONUMENT
Jr Mod: Player
Player: what?
Jr Mod: Watch the caps!
After chat warning, in another time he will do that, /warn. 2 or 3 warns- Kick.
That's my opinion.....Thank's howsie for making this Discussion.
Murphh July 28, 2014 at 4:07 PM UTC
I've actually noticed an increase in /report responses that I'm really thankful for. Thanks! :)But here are suggestions anyways:
1) Assign mods to gamemodes (if you already don't do this) - this way the mod gets familiar with who is playing during a time period and who may be reported repeatedly for similar infractions; for example - mod is assigned to walls for a 3 hour period, so he/she can identify the players who are getting repeatedly reported and address the issues at hand.
2) Immediate mod assignment to a report - I guess in some type of log system, a mod would log which report he/she is responding to in order to avoid multiple mod response. Then if a mod needed help identifying hacks or whatever they could ask another mod to come for support.
3) Teamspeak mods - all mods who are online active should be in teamspeak together (not with friends) as a coordinated effort.
4) Aligned punishments - punishment should fit the crime, be standardized, and have a purpose.
5) Train mods on hacks - each mod should go through a training regarding hacks so they can better identify the hacks in use.
Many of these suggestions have already been made, but I wanted to show support.
S3M3L July 28, 2014 at 4:07 PM UTC
I think it would be so much better if you had four or even five moderators in charge of one gamemode and four or five other moderators in charge of another gamemode. When this group of moderators take action, they will follow the same rules and same way of thinking, so it doesn't accure that one moderator gives one week kick and another moderator just gives 3 - 5 days kick, or even less. When we need to talk with a moderator regarding Nebula as example, we know that, "Oh, I should talk to Howsie or somebody else of these three - four moderators".TortouseMincer July 28, 2014 at 5:07 PM UTC
26/07/2014 Envy » Notal » Nebula Baller:> like [email protected]> or [email protected]
[14:17:09] Joshua Howse: I wanted that too It $10 a month per email though
Not happening
No one cares if it's @avicus.net.
ayy July 28, 2014 at 5:07 PM UTC
Alright, so it's ok for me to make a mistake 50 times, then people will forgive me? What if I kill someone irl by mistake even once let alone 50, does that make it ok?
Taking it to the extreme, but that's your logic.
huh
Just checked and, yeah. Good job
Emmaye July 28, 2014 at 5:07 PM UTC
Is it not required or strongly recommended for mods to be active on teamspeak? I remember reading that in the Staff Panelsteven5703 July 28, 2014 at 5:07 PM UTC
Teamspeak:-Staff need to be way more mature, chat bombing and spamming annoying faces don't seem like staff to me.
-Staff need to come down from their "Staff Rooms" more often.
_BillGates July 28, 2014 at 5:07 PM UTC
The staff are great but, last Jr.Mod wave was choosen by Popularity, it's pretty obvius.and I think that in the next Jr.mod wave you guys should do something to calm down the Jr.mods, I got a warn for caps when I forgot the caps on 1 time and a kick and warn for pregnancy jokes its.... lets say not necessary...
Joao_Victor July 28, 2014 at 5:07 PM UTC
The staff are great but, last Jr.Mod wave was choosen by Popularity, it's pretty obvius.
and I think that in the next Jr.mod wave you guys should do something to calm down the Jr.mods, I got a warn for caps when I forgot the caps on 1 time and a kick and warn for pregnancy jokes its.... lets say not necessary...
Most regulars had really good applications.
ayy July 28, 2014 at 5:07 PM UTC
Is it not required or strongly recommended for mods to be active on teamspeak? I remember reading that in the Staff Panel
JOHN_CENAAAAAAAA July 28, 2014 at 5:07 PM UTC
I've seen that sometimes the staff don't interact with the players as much as they used to before they were staff, part of that understandable due to the fact that they now have a job, but you can notice a pretty significant difference.D00ZiE July 28, 2014 at 5:07 PM UTC
I thought my application was really good, and I wasn't a regular
winterice123 July 28, 2014 at 5:07 PM UTC
Why don't you have messages sent out in the in game staff chat every time someone changes servers? ^_^Like, how hard would that be?
Or /respond -name, which would take you to the server that the report came from and then when other ppl be like "oh snap, someone's been reported" and they do /respond, but someone else has already seen it, it sends a message that it's already been responded to so the mod can know dat that's being dealt with.
Plus I'd rather not like you to force mods to certain game modes if that's what you're planning. But you know, try to add more analytics to see what problems you have.
I've checked the source code, so I know you didn't custom code the graphing, so all that needs to be added is tracking c:
JOHN_CENAAAAAAAA July 28, 2014 at 5:07 PM UTC
Also, almost all that use TeamSpeak are regulars, and TeamSpeak is required for staff.ImJeezus July 28, 2014 at 7:07 PM UTC
Dont be biased to regularsRiskayyy July 28, 2014 at 9:07 PM UTC
Staff to go their Staff channels to discuss about doing the job. You don't want a couple of Moderators talking about grabbing reports or what-not.Shadowbladz July 28, 2014 at 9:07 PM UTC
Verbal warnings should be handed out before actual infractions. Players should be warned, not punished for their ignorance.Some staff turn a blind eye to their friends breaking rules (sadly it happens), no idea how to solve this, just a problem I've noticed.
All reports should be watched, they shouldn't be discarded because it's a report for a regular.
More staff should be accepted. The staff can't become more efficient overnight, more staff members are needed to keep up with the rule breakers on the server atm
Notalgicular July 28, 2014 at 9:07 PM UTC
Verbal warnings should be handed out before actual infractions. Players should be warned, not punished for their ignorance.
Some staff turn a blind eye to their friends breaking rules (sadly it happens), no idea how to solve this, just a problem I've noticed.
All reports should be watched, they shouldn't be discarded because it's a report for a regular.
More staff should be accepted. The staff can't become more efficient overnight, more staff members are needed to keep up with the rule breakers on the server atm
hopefully it will get the message across
Hakkniv July 28, 2014 at 9:07 PM UTC
Actually it's quite the opposite. Most times 5 staff will go to one report, and then all the other reports that came in will be ignored. This is in fact a big issue.
Dawudis July 28, 2014 at 10:07 PM UTC
Well, some mods No Names Said, Some mods switch on the winning team... I mean really mods, really... That should just be a rule in general, dont switch teams if they are winning, its not fair, and ruins the game!Tarheelkiwi July 28, 2014 at 10:07 PM UTC
Right now, I believe that the staff is quite efficient in what they are doing, considering that they punish players accordingly to what they have done.
Because Avicus now has some new mods, the community will be much more clean and fun, but to further prevent hackers and rule breakers from continuing what they are doing, perhaps there could be a few more new moderators.
The staff members give appropriate punishments, are friendly both in-game, on the forums, and on Teamspeak 3, which makes players feel like they are part of a great community.
What I would like to see improve is temp-ban duration. What I mean by this, is that some moderators temp-ban a player for 2 weeks (as an example) for breaking a certain rule. However, some other moderators feel that the player deserves more a punishment, so they temp-ban them for 4 weeks.
What I am trying to say, is that perhaps there could be an approximate time-length set for certain rules broken, which would make players relaxed that everyone receives the same punishment and nobody is "favored" over anybody (not that the moderators are biased).
In reality, the moderators do give very similar temp-ban lengths, which is not a problem, but this issue is very minor, and does not affect many people.
This is just something I thought of because I saw some people complaining about it.
Thank you,
-Porky.
Arachadonic July 28, 2014 at 10:07 PM UTC
Most moderators are doing a good job, however, some moderators ban people for hacking (even though they don't hack). The never have hardcore evidence of hacking, they just ban. Same happened to me. I was banned (thankfully they unbanned me) but i never hacking in my life. Just a word to the wise.
JOHN_CENAAAAAAAA July 28, 2014 at 10:07 PM UTC
What if there was a mod cycling deal where it would cycle through the mods sending a request for a report and if the mod didnt want to go to it they could type /deny and if they did /accept otherwise it would move on to the next mod after 30 seconds but only one mod gets any given report at one time so only one need to go to it.
Titan16 July 28, 2014 at 11:07 PM UTC
I love all the staff members here as family. But, there are a few things I guess I'd like to see an improvement on as well.Like multiple others have said, I think a lot of staff members only go to reports from players they're familiar with. I find that bias, and a lot of times if one of their friends are breaking rules, they won't punish them because they're their friend.
On top of that, many staff members don't always treat players like people, some treat them like peasants, and we're their rulers. Well, we're not. We're just like them, we just have the ability to punish the ones that break the rules.
Other than that I feel the staff team is right on top of things.
Cyrus49 July 28, 2014 at 11:07 PM UTC
Allow people to vote for staff membersJOHN_CENAAAAAAAA July 28, 2014 at 11:07 PM UTC
Allow people to vote for staff members
Shoto_ July 28, 2014 at 11:07 PM UTC
Allow people to vote for staff members
Cyrus49 July 29, 2014 at 12:07 AM UTC
We could have a system of having possible staff members "verified" by current staff and have a selection of 10-50 people to vote for. It would still be biased, but it would fix most of the problems.TortouseMincer July 29, 2014 at 3:07 PM UTC
Staff to go their Staff channels to discuss about doing the job. You don't want a couple of Moderators talking about grabbing reports or what-not.
Mooch24 July 29, 2014 at 3:07 PM UTC
Very rarely, the majority of the time staff are just talking and don't want to talk to random people on TS.
I know I, along with many other staff members, discuss private topics in the staff channels. I highly doubt players want to hear us discuss reports and what not.
TortouseMincer July 29, 2014 at 4:07 PM UTC
Don't know where you got that information from.
I know I, along with many other staff members, discuss private topics in the staff channels. I highly doubt players want to hear us discuss reports and what not.
Staff aren't always discussing private topics in the staff channels. Even if staff discuss private topics there are still those staff who afk in the Junior Moderator or Moderator chats...
awesome_apricot July 29, 2014 at 5:07 PM UTC
Hey guys, so being a past staff member I have noticed quite a few things.
I have noted a couple of things...
There are 4 (in general) type of staff members:
Lazy Staff Members
Normal Staff Members
Super ultra Staff Members
Inactive Staff Members
Builder Staff Members
Lazy Staff Members:
These are staff that are active, but don't do any reports. These staff members play games all day whilst enjoying the perks and occasionally will ban someone in their game if they are annoying them by hacking or something.
Normal Staff Members:
These are staff that are active, and do moderate but they also play games. I'd say I'd probably fall under this category and so do most other Staff. These staff do go on reports around half the time, and play games another half.
Super ultra Staff Members:
These staff moderate a TON! They are super amazing at reports and barely play. Eg. Jozzy, TheTNTDude, PeachyYas, Jake.
Inactive Staff Members:
They are inactive due to school or other irl issues.
Builder Staff Members:
These staff members spend WAY too much time on the Staff Builder server, often they do moderate but a lot of the time it isn't accomplishing much.
Now onto the staff in general.
We need more staff and for a better efficiency. We also need more admins for Funky as Avicus is very slow...
I feel that a tracking system of staff's kicks or bans should be put into place to evaluate some of the great staff that should be promoted eg. Apricot.
Now I also feel that the server loses peoples interest because updates take ages, I know this has been partly fixed by our awesome Map Developers but I feel that the whole server is just way too slow.
Updates? Slow.
Replies from staff? Slow.
I'd also like to make a suggestion.
Each Manager needs their own email account that we can contact them on.
For those of you who don't know Howsie and Gillette as well as Ivy are constantly harassed by people on Skype. Although I do think they should still reply to Avicus related messages instead of ignoring them.
Lastly I think becoming a staff member should take a lot less time. It takes AGES to find a response to your application, and then you get denied without a reason but I do think this will improve with more Senior Moderators.
In conclusion I feel that we need more staff for the server to run efficiently and more systems to manage staff.
Regards,
TortouseMuncher
Thanks for stating me as a great staff member. It means a lot to be appreciated personally ^.^
NewVoltdrive July 29, 2014 at 5:07 PM UTC
The most pressing issue IMO is the strict rules for the mods. It seems that the staff usually do something wrong, and they just get demoted. I think this is too strict, and cuts down our staff team more than it should. If someone makes a mistake, yell at them a few times, and if you feel that they aren't making improvements, then demote them. However, if it is something major, i.e. hornetjumper, then just demote them.However, this could be already what was happening, and we didn't get very good staff. But I don't think so.
Howsie July 30, 2014 at 8:07 AM UTC
What do you mean by voting for staff members?Howsie July 30, 2014 at 8:07 AM UTC
The most pressing issue IMO is the strict rules for the mods. It seems that the staff usually do something wrong, and they just get demoted. I think this is too strict, and cuts down our staff team more than it should. If someone makes a mistake, yell at them a few times, and if you feel that they aren't making improvements, then demote them. However, if it is something major, i.e. hornetjumper, then just demote them.
However, this could be already what was happening, and we didn't get very good staff. But I don't think so.
The_Detonator_ July 30, 2014 at 9:07 AM UTC
Mooch I used to be staff member whether or not it suddenly changed I am not sure but I doubt it.
Staff aren't always discussing private topics in the staff channels. Even if staff discuss private topics there are still those staff who afk in the Junior Moderator or Moderator chats...
TortouseMincer July 30, 2014 at 3:07 PM UTC
What's the difference if you afk in a private channel to going afk in a public one? AFK inplies that you are not at your computer.
TortouseMincer July 30, 2014 at 3:07 PM UTC
I agree with this partly, however most if not all of the staff work their hardest.
Thanks for stating me as a great staff member. It means a lot to be appreciated personally ^.^
<3 But yeh you are a good staff member.
Phobiaxx July 30, 2014 at 5:07 PM UTC
They are strict but that does not mean a staff member will get demoted straight away because of one incident. It takes up to two weeks for a 'recommended for demotion' staff member to be demoted.
Mooch24 July 30, 2014 at 8:07 PM UTC
Better communication between higher ranking staff members to lower.awesome_apricot July 30, 2014 at 10:07 PM UTC
Better communication between higher ranking staff members to lower.
Lawl July 30, 2014 at 10:07 PM UTC
Haven't been here for too long, but I do think some of the staff members are too strict.Even the slightest mistake can sometimes lead to a warn.
I too have been a moderator on a not so small server (500~ players at the time), and I know it's extremely difficult to handle all players fairly,but I still think it could be worked on.
Howsie July 30, 2014 at 10:07 PM UTC
Haven't been here for too long, but I do think some of the staff members are too strict.
Even the slightest mistake can sometimes lead to a warn.
I too have been a moderator on a not so small server (500~ players at the time), and I know it's extremely difficult to handle all players fairly,but I still think it could be worked on.
Lawl July 30, 2014 at 10:07 PM UTC
Warnings are meant to be given for small offences, that's its purpose.
(still thinking of a friendlier word to replace abused)
Arachadonic July 30, 2014 at 11:07 PM UTC
Warnings are meant to be given for small offences, that's its purpose.
At least give people a chance before throwing the book at them. I think this would be good to be implemented.
Lawl July 30, 2014 at 11:07 PM UTC
I feel like a verbal warning should be given out before an official on the record warn. I mean that official warn goes on your record for everyone to see...
At least give people a chance before throwing the book at them. I think this would be good to be implemented.
+1
Zintenka July 30, 2014 at 11:07 PM UTC
I suggest giving the Jr. Mods the option to temp ban. And i believe that instead of applying to be a mod. The mods should watch players closely and efficiently.Or, there should be a rank for that: Let's call it Recruiter, or... Stalker :). They have the power to kick a player only and temp ban. This rank, i believe should be the one to be applying a person.
The Rank will be colored a gray, ominous, color. And if they see someone worthy, they go like: "Hey, (stalkee's name) follow me to hub 01." or... you could just make /msg like vanilla and allow us to PM any person not on friends list
Recruiter, or Stalker rank: Should be the one to be appliable
Jr. Mod rank: Consulted by Stalker or Recruiter Corps members.
This could lead to a more elite staff member team. The Stalker Corps members should have a good judge of character and observant. Like me! *hint* *hint*
Riskayyy July 31, 2014 at 6:07 AM UTC
I suggest giving the Jr. Mods the option to temp ban. And i believe that instead of applying to be a mod. The mods should watch players closely and efficiently.
Or, there should be a rank for that: Let's call it Recruiter, or... Stalker :). They have the power to kick a player only and temp ban. This rank, i believe should be the one to be applying a person.
The Rank will be colored a gray, ominous, color. And if they see someone worthy, they go like: "Hey, (stalkee's name) follow me to hub 01." or... you could just make /msg like vanilla and allow us to PM any person not on friends list
Recruiter, or Stalker rank: Should be the one to be appliable
Jr. Mod rank: Consulted by Stalker or Recruiter Corps members.
This could lead to a more elite staff member team. The Stalker Corps members should have a good judge of character and observant. Like me! *hint* *hint*
FLuroKiTTeh July 31, 2014 at 10:07 AM UTC
Not going to mention ANY names but one time I thought that a guy was advertising hacks. It happened to be a fake website. Which, Howsie, was an Honest mistake!Then the staff came on and said:
"FLuroKiTTeh, what the heck is advertising hacks?!"
then the staff probably CHECKED the web link, after that they came back on and said:
"It's a fake website -_-"
What really ticked me off about this remark was the " srsly??stop wasting my time" face.
Well EXCUSE me! I wasn't gonna stop breaking the monument in Volcano to check if the website is fake or not! This happened to be a junior mod ( I don't know if they still are one)
FLuroKiTTeh July 31, 2014 at 10:07 AM UTC
I find that SOME junior mods have WAY too much prideViolentBoo July 31, 2014 at 11:07 AM UTC
I don't know if some mods do this but:When someone caps in chat (for a good reason like) SOMEONE HELP DEFEND
If they would get a warn for that I think it would not be right if it's for tactical info.
Riskayyy July 31, 2014 at 11:07 AM UTC
I don't know if some mods do this but:
When someone caps in chat (for a good reason like) SOMEONE HELP DEFEND
If they would get a warn for that I think it would not be right if it's for tactical info.
S3M3L July 31, 2014 at 3:07 PM UTC
I would like a warning to be given when a player takes more than one set of diamond armor (I don't remember the name of the map with two towers with a chest above c: ) or more diamond blocks than they need. It is team griefing as you are in the way of your team to win without the armor necessary and you never need two sets of armor.Cyrus49 July 31, 2014 at 3:07 PM UTC
I would like a warning to be given when a player takes more than one set of diamond armor (I don't remember the name of the map with two towers with a chest above c: ) or more diamond blocks than they need. It is team griefing as you are in the way of your team to win without the armor necessary and you never need two sets of armor.
Phobiaxx July 31, 2014 at 3:07 PM UTC
@s3m3l eh... i usually get more than 1 set of armor... its hard to just get 1 set, usually you'll miss a piece... so i just click away... and put extra armor in a chest...S3M3L July 31, 2014 at 3:07 PM UTC
@s3m3l eh... i usually get more than 1 set of armor... its hard to just get 1 set, usually you'll miss a piece... so i just click away... and put extra armor in a chest...
Phobiaxx July 31, 2014 at 4:07 PM UTC
If you take more than one set, you leave the rest where it was. You don't run away and craft a chest that you place on the other side of the spawn, where nobody knows about it. I see this everytime I play this map, a diamond set WILL NOT break during a game, even if you so play for hours. If I get more than one set or two chests or two swords I leave it, same thing when I kill someone and get his or her diamond set, I give it out at spawn, though I have never seen anyone help me out like that.
besides, its a flaw to leave the armor in the tower chests, some games, rushers actually rush to the towers, get full diamond gear... ;p
the goal is to rush the tower supply either to your armor slot, or closer to spawn, since the main tower area can be easily overtaken by the enemy team.......
and... why exactly are you trying to scold me? :P
dcrising2002 August 4, 2014 at 2:08 PM UTC
favortism is the problemhpux August 4, 2014 at 2:08 PM UTC
favortism is the problem
dcrising2002 August 4, 2014 at 2:08 PM UTC
I really want to be a staff member but i don't have skype. That isn't fair. I think that you make the application a question answer session with many guidelines. Then, you check the player but you don't judge them by infractions. My infractions mostly came from junior mods and mods making mistakes early in their staff tenures. Then you contact 20 or so people on the forums and tell them that they can accept about 15. Then you have one final test and decide on the new junior mods. If a staff member does many bad things and shows favoritism, they get warned then demoted. This process would be complicated but open to people who don't have skype. Like meEpicraft321 August 4, 2014 at 2:08 PM UTC
I really want to be a staff member but i don't have skype. That isn't fair. I think that you make the application a question answer session with many guidelines. Then, you check the player but you don't judge them by infractions. My infractions mostly came from junior mods and mods making mistakes early in their staff tenures. Then you contact 20 or so people on the forums and tell them that they can accept about 15. Then you have one final test and decide on the new junior mods. If a staff member does many bad things and shows favoritism, they get warned then demoted. This process would be complicated but open to people who don't have skype. Like me
Polar_Express August 4, 2014 at 3:08 PM UTC
I think for the most part the Staff does a good job. One thing that I would like to put out there is before making harsh comments / drastic suggestions is to please remember that most of the staff are fairly young and have not been moderating that long.In my opinion, the best thing to do is operate under some standard guidelines. Formalize it, then publish it. Moderators should not be using personal judgement until they get to the senior mod rank or higher even. The lower / newer mods should have guidelines that can be quoted for their actions, and a very detailed reference document for the rest of us that outlines most known infractions and what will be done if the infraction is found to be true and how the infraction is found true.
I also think that All moderators should have an allowed and required "tone" that should be used no matter what. Moderators should not have the same freedoms to vent publicly, or to reprimand publicly or accuse publicly and in all interactions be pleasant and non judgmental.
Moderators should understand we are part of a very fragile ecosystem. Just like when a moderator leaves and several moderators go with him/her, the same happens for the player base. Every player is a potential source for funding, fun, and social enjoyment and should be treated as such in all aspects. " A moderator should never portray "annoyance" or "disregard" or "disrespect" in any way to any player as that defeats their purpose and forfeits the long term survival of the Avicus network. Moderators should help lift up the community being positive and displaying excitement. When a ban has to happen, do it fairly, following expectations and with respect to the one being banned - then keep on smiling, showing enthusiasm knowing you took part in helping make the server great.
ImRaging August 4, 2014 at 3:08 PM UTC
We're looking into creating a set ban guidelines system for all staff to follow. So far it has been quite all over the place with infractions. This is something I can definitely take the blame for.
BenDooley7 August 4, 2014 at 5:08 PM UTC
Not mentioning any names, some mods ignore reports where people have reported "regulars" as they assume its not true.
Kels August 4, 2014 at 5:08 PM UTC
How about you download it......
MisteryCAB August 7, 2014 at 9:08 PM UTC
i would really like to be a mod :) how can i be mod??Mooch24 August 7, 2014 at 9:08 PM UTC
i would really like to be a mod :) how can i be mod??
Make sure to stay updated on the forums to check for the official release date and requirements.
jracer15 August 7, 2014 at 11:08 PM UTC
I don't want to be off topic but can there be discussion that doesn't always have to do with mods. Don't get me wrong, I think there the best minecraft server staff and you don't get many good staff like this one, but this server doesn't revolve around the staff. What about discussion over new additions or bring in old one, or talk about map making, etc. Just a suggestion :)resepignev August 7, 2014 at 11:08 PM UTC
I don't want to be off topic but can there be discussion that doesn't always have to do with mods. Don't get me wrong, I think there the best minecraft server staff and you don't get many good staff like this one, but this server doesn't revolve around the staff. What about discussion over new additions or bring in old one, or talk about map making, etc. Just a suggestion :)
Howsie August 19, 2014 at 9:08 AM UTC
+1 Yea, I want to hear the opinions to Mapmakers and the MapDev's